Black Friday Sale: Up to $4000 Off

Up to $2000 off for new BTO/EC/Condo homeowners
Exclusivia

šŸ¤‘ Black Friday Sale šŸ¤‘

See all discounts here!

šŸ”„ 40% Off Selected Products šŸ”„

  • $50 OFF if you buy 2 items OR spend $500+Ā [Code: Sale50]
  • $100 OFF if you buy 3 items OR spend $1000+Ā [Code: Sale100]
  • $200 OFF if you buy 4 items OR spend $2000+Ā [Code: Sale200]
  • $300 OFF if you buy 5 items OR spend $2500+Ā [Code: Sale300]
  • $400 OFF if you buy 6 items OR spend $4000+Ā Ā [Code: Sale400]

  • Min spend $5000 = $800 offĀ [Code: Sale5000]
  • Min spend $8000 = $1500 offĀ [Code: Sale8000]
  • Min spend $10000 = $2000 offĀ [Code: Sale10000]
  • Min spend $12000 = $4000 offĀ Ā [Code: Sale12000]


*Kindly use the discount codes at checkout to enjoy your discounts*

*Discounts apply to all products in Exclusivia*

When does the sale end?

Get a head start on your Black Friday shopping! Don't miss out - Ends 5 Dec! ā°

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    FAQ

    Free delivery? What's the catch?

    It's true. Exclusivia provides complimentary delivery on all items, regardless of size or price to Singapore. There is no catchā€”we feel that delivery and set up should be as efficient as possible.

    How do I track my order?

    For tracking, you can contact our WhatsApp team for regular updates about delivery status.

    Can I customise my items?

    Yes, we can customise almost any product in our catalog. Contact our WhatsApp sales team for inquiries.

    Do you have a showroom where i can view your products?

    As an online brand, we currently don't have a physical showroom to keep costs down and offer the most competitive prices to our customers. In fact, our prices are 30-50% cheaper than in stores. However, we offer detailed product descriptions, high-quality photos, and size dimensions on our website.

    How does your price guarantee work?

    If you found the exact furniture in stores at a lower price, we'll match it AND top up 10% of the price difference within 10 days of your purchase.

    12 months warranty on all products
    Free islandwide delivery
    Up to 12 months interest-free instalments
    Free Shipping No Extra Costs
    12-Month Warranty on all products
    Instalments Interest-free instalments
    Up to $2000 off for new BTO/EC/Condo homeowners

    Current Promo for new BTO/EC/Condo homeowners (ends soon):

    • $50 OFF if you buy 2 items and/or equivalent value of $500 [Code: BTO_50]
    • $100 OFF if you buy 3 items and/or equivalent value of $1000 [Code: BTO_100]
    • $200 OFF if you buy 4 items and/or equivalent value of $2000 [Code: BTO_200]
    • $300 OFF if you buy 5 items and/or equivalent value of $2500 [Code: BTO_300]
    • $400 OFF if you buy 6 items and/or equivalent value of $4000  [Code: BTO_400]

    SPEND EVEN MORE, SAVE EVEN MORE

    • Min spend $5000 = $800 off [Code: BTO_5000]
    • Min spend $8000 = $1500 off [Code: BTO_8000]
    • Min spend $10000 = $2000 off [Code: BTO_10000]


    *Kindly use the discount codes at checkout to enjoy your discounts*

    *Discounts applies to all products in Exclusivia*

    Delivery information
    • Delivery time for normal items: 3-5 weeks
    • Delivery time for customised items: 4-7 weeks (WhatsApp us for customisation)
    • 1-to-1 exchange for any product received with manufacturers' defects
    • 12 months warranty for all products
    • If stairwell access is required, a labour fee of $40/storey will apply
    • All items will be delivered with wooden crates for extra protection (You can purchase our uncrating service if you need help with uncrating)

    Which installation option?

    1. Installation same time as delivery: Our delivery team will deliver, uncrate and install the goods in the spot. This service is for customers in a hurry. Hence, it'll incur more fees than other installation options.

    2. Installation after delivery (1-2 days later): Our delivery team will deliver the goods first. Then, customers can inform Exclusivia that the package has successfully arrived via WhatsApp. Then, our customer support team will assist you with selecting your preferred installation date and time. Our installers will uncrate and install the goods. Do note that installation time slots are subjected to availability.

    3. Uncrating service: For all items, we package them with small wooden crates for extra protection. If you purchase this service, our delivery team will help you uncrate the package. (Most customers were able to uncrate by themselves)

    4. Pay installation after product arrives: We also accept payment for installation after the product arrives. You can try to install by yourself first, but if you're unable to install, you can pay for installation later and we'll help you install. You can contact our WhatsApp for installation service. 

    5. No installation service: Customers can choose to self-install as well because instructions will be provided. If customers need more information about installing, they can contact us.

    *Some products (Cabinets, consoles) only require inserting the legs. So the installation is very simple. Contact our WhatsApp team to find out more*

    Exchange policy

    - 1 to 1 exchanges for major manufacturers' defects

    - Compensation/Touchups for minor manufacturers' defects

    - 1 year manufacturers' defects warranty

    FAQ

    1. I want to order now but i only need the item 3 months later

    Sure, you can inform us (via WhatsApp) about this and we'll store the item in our factory first, then deliver at a later date as requested

    2. Can i choose a specific date and time for delivery?

    We can't guarantee the date of your choice because this is pre-order basis and the delivery schedule depends on the proximity of our other orders. Rest assured, our delivery team will call or message you a day before delivery. If you're not free or want to schedule it to another day, it's possible :)

    3. How do i track my delivery?

    For tracking, you can contact our WhatsApp team for regular updates about delivery status

    4. Can you help to dispose my old furniture?

    Usually, we don't dispose items during delivery. However, if you need our disposal service, you always contact us (via WhatsApp). Kindly note that disposal services may incur additional fees.

    5. Do you have a showroom where i can view your products?

    As an online store, we currently don't have a physical showroom to keep costs down and offer competitive prices to our customers. However, we offer detailed product descriptions, high-quality photos, and size dimensions on our website.

    6. Can i customise my items?

    Yes, we can customsie almost any product in our catalog. Contact our WhatsApp sales team for inquiries.