Yes. Every Exclusivia console is built using a combination of solid wood and premium veneer — for strength, stability, and lasting beauty. No flimsy MDF or particleboard here.

Delivery Timeline:

For all furniture orders, we work with specialised two-person delivery teams who are trained to handle large, delicate items with care.

Our estimated lead times are:

• 3–5 weeks for normal items
• 4–7 weeks for custom-made items

In the rare case of significant delays, we offer a Late Delivery Guarantee, you’ll receive $50 in store credits if your item arrives more than 7 working days past your confirmed delivery window.

Shipment Tracking:

Depending on the type of delivery assigned to your shipment, you will either be provided tracking info or be contacted to confirm a scheduled delivery date.

Some of our furniture pieces come fully assembled, while others require light assembly — usually simple and under 15 minutes.

If you’re unsure about a specific item, our friendly live chat team is ready to help. Just click the chat bubble in the corner anytime. 🤍

Every item is carefully inspected before dispatch. However, if you notice any issues upon delivery, we’re here to help.

We will offer a free replacement for any items that are seriously damaged in transit and are unable to be used normally. For damages of a smaller extent, we may offer a free repair or other forms of compensation that is acceptable to both parties.

We believe in fairness, so if you're unsure whether your issue qualifies, just reach out! Our team is always happy to assess and offer solutions that make sense.