Free standard shipping on all items to all locations nationwide. Delivery timelines are stated on the respective product listing.
Protected Delivery
$50 Cash Compensation For Delay Past Your Delivery Window
Free Replacement or Equivalent Cash Refund if Item Is Damaged During Transit
Safe Payment
Card information is secure and uncompromised
All data is encrypted
Exclusivia never sells your card information
Secure Privacy
Protecting your privacy is important to us!
Your information will be kept secured and uncompromised
We do not sell your personal information for money
Expert Customer Service
The support center has answers to questions you may have. You can also contact customer service in the support center if you can't find what you're looking for.
We usually ship all orders within 1-2 business day. The Estimated Delivery Time is subject to the instructions on each product page.
How to Track the Order Status
You're free to check the status through the tracking link sent to your email after placing an order or TRACK ORDERwith your order number and email address.
5 Years Warranty
All Exclusivia products undergo strict quality checks to ensure before leaving our warehouse. Every piece is backed by a 5-year warranty covering manufacturing defects, including:
Structural faults present upon delivery
Breakages affecting normal use
If your item qualifies, we will provide either a free replacement or equivalent cash refund.
We believe in a fair and reasonable approach — if you’re unsure, simply reach out and our team will be happy to assist.
